FAQ
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CAN YOU SOURCE A SPECIFIC CRYSTAL FOR ME?
I can try my best! If it's something i'm certain I can source for you, a deposit may be asked for. If it's something rare or obscure that i'm unsure if i'll be able to source, or if I don't currently have a supplier for that crystal, I will look into it and get back to you!
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DO YOU DO CUSTOM JEWELLERY?
Sometimes! The shop keeps me very, very busy meaning my time spent creating jewellery is limited. I prioritise this time creating ready made collections. Sometimes I will make time for a limited amount of commission pieces, but I'll admit it is very rare! I'll always post on social media when I'm taking commissions but if you're unsure, just get in touch to ask!
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CAN I COLLECT AN ORDER?
Yes! Click and collect is an option at checkout. You will receive an email when your order is ready to collect. Please bring your order confirmation email or collection email when you collect!
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WHEN WILL I RECEIVE MY ORDER?
Orders are typically dispatched Tuesday - Friday. If an order has been placed over the weekend, it will be dispatched the next day the shop is open (Tuesday).
Packages are sent first class, meaning you will normally receive it next day if there are no delays with Royal Mail.
You will receive an email update when your order has been dispatched.